As a result of this they insisted on sending me a new card with a new number, telling me that all charges in-hand on that card would be rejected, which has led to a whole load more bother for me, remaking payments that should have gone through, and will mean I will have to change the card details lodged with various companies. And as if I hadn't had enough bother, on the last fraud alert I was told that my card had been marked as 'at high risk' of fraud because of all the alerts, even though they were all total figments of the company's imagination, and all the payments were genuine and had been initiated by me. On top of which, every call handler has a different tale to tell and different advice to give, none of which turns out to be correct. Each time this happened it led to untold bother trying to sort it out, not least because they don't answer the customer care line, or even the fraud line for ages, even thought you have to pay to make the call. To learn more about how and for what purposes Amazon uses personal information (such as Amazon Store order history), please visit our Privacy Notice.Įvery time I added a regular payment to the card, the company decided it was probably fraudulent and queried it with me, while stopping a few more payments for good luck. You can change your choices at any time by visiting Cookie Preferences, as described in the Cookie Notice. Click ‘Customise Cookies’ to decline these cookies, make more detailed choices, or learn more.

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Amazon credit card review